Quik Video LLC (“Quik”, “we”, “us”, “our”) providesvideo-based communication, imaging, and workflow solutions to automotiveretailers and service centers across the United States. Our products helpdealerships improve customer experience, transparency, and efficiency throughvideo, messaging, and digital media tools.
We are committed to compliance with U.S. federal privacylaws (sector-specific), as well as all applicable state privacy laws,including but not limited to:
This Privacy Notice explains how we collect, use, disclose,and protect personal information.
Quik. has been registered as Data Processor by DataProtection Commissioner - Reg No 16932/A.
This notice provides transparency about:
Please read this notice carefully. You may contact us at anytime using the details provided under How to Contact Us.
Under U.S. state privacy laws:
If your personal information was provided to us by adealership, that dealership remains the entity responsible for your data. Wewill assist them in responding to your privacy rights request but cannotrespond directly without their instruction.
This privacy notice applies to:
“Personal Information” means information that identifies orcould reasonably be linked to an individual or household. Examples includenames, contact details, identifiers, browsing data, and media assets.
We do not intentionally collect sensitive personalinformation unless required by law or directly provided by a dealership (e.g.,VIN, repair information).
We do not knowingly collect children’s data.
Information you provide directly
Automatically collected information:
Dealership-provided data (Service Provider role
Marketing and Prospecting
We collect data:
Where subprocessors operate from outside the U.S., we ensurecontractual, technical, and security safeguards appropriate under U.S.expectations and industry standards.
We may share Personal Information with:
Informationon our Subprocessors can be found here.
We do not sell personal information obtained through our processing activities,including phone numbers or email addresses. Information is shared with thirdparties only when legally required, based on contractual obligations withstrict privacy terms, or upon written instructions from the Data Controller.
QuikVideo LLC, as part of the CitNOW Group, has achieved ISO 27001 UKASAccreditation.
Our Group Technical and Organisational Measures can be found here.
We may send marketing communications where permitted under:
You can opt out at any time via unsubscribe links or bycontacting us.
We use AI technologies to drive efficiencies within our CitNOW products to provide our customers with better outcomes. We use AI in line with our internal policies and procedures (including human oversight where applicable).
Your personal data may be processed by providers of AI either directly sourced by us or via third party AI tools embedded in systems providing IT services to us. Any use of AI technologies by us will be in accordance with technical and operational safeguards appropriate for data types.
AI functionalities are only available through selected products and services, and are not a requirement of our Products or Services at this time. In the event of a Product or Service including AI functionality, Customers will be made aware of this before subscribing to this through their contracts.
AI Functionalities shall include transparency statements where applicable.
Depending on your state of residence, your rights may include:
To exercise your rights, contact us as below. We may be required to verify your identity and may redirect requests to the dealership when acting as a Service Provider.
You may designate an authorised agent where state laws allow.
We do not process sensitive information.
Quik Video LLC
Email: dpo@citnowgroup.com
U.S. residents may contact:
We will provide state specific contact details upon request.
