Get the Quik Advantage: Streamline Operations and Boost Profit

When using the Quik features below, repair centers see an overall increase in efficiency and profit, we call this the "QuikTime Difference".

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Welcome to a new era of effortless automated communication. While other products rely on employees to manually create and send updates, Quik automates over 60% of service communication without lifting a finger. These automated communications guarantees your customers and service teams are kept informed.

Benefits of the Text & Call feature

Customers are automatically notified throughout the service process.
Advisors, technicians and parts are automatically notified throughout the service process.
Automated instant communication to customers equals faster approvals, and more vehicles through your service department in less time.
Eliminate walking back and forth in the dealership, as everyone is kept informed through the Quik dashboard on the status of vehicles automatically.

Quik’s Suite of Communication Tools:

2-Way Texting

A modern interface that is automated and instant
- Automated Welcome Text.
- Automated Video/MPI Text, when complete.
- Automated Estimate Text, when complete.
- Automated Approval Confirmation.
- Automated Payment/Vehicle Ready Text.
- Automated Declined Service Text.

Mobile App

- Texting, calling, video and notifications via mobile application. Easy and modern feel.
- IOS and Android devices.

1-Click Calling

- Experience the convenience of integrated digital calling and call recording.
- Facilitates seamless communication and provides a record of each phone interaction.

Internal Communication Platform

- Seamlessly message and tag teammates.
- Experience seamless communication, improved responsiveness from teammates, and achieve efficient operations like never before. All communication consolidated on one place, ensure everyone is kept informed.

"This program paid for itself in one car."

Service advisor

—

Low Country VW

The Quik MPI automotive software creates trust and transparency between repair shops departments and customers. Welcome to the future of vehicle service.

Every technician recommendation (that is captured in their video) is instantly and automatically sent to the customer’s phone, and customer approvals are instantly sent back to the technician, with no advisor intervention needed.

Benefits of Quik MPI

Time-Efficient

Significantly reduces the time of customer approvals:
- Typical process: Tech >Parts > Advisor > Customer > Advisor > Tech = 45-60 minute process
- Quik process: Tech > Customer > Tech = 6-minute turnaround time on average from quote to customer approval, for menu-priced items.
- Because of Quik's automated communication and MPI features, as well as DMS write-back, Quik saves a repair shop 39+ minutes per-RO -- this is The QuikTime Difference.

Time Saving for Technicians

Approvals often received while the truck is still in the service bay – eliminating wasted time of shuffling vehicles around.

Time Saving for Parts Team

Frees up substantial time for your parts team to focus on pricing extensive line items, including one-time use bolts.

Time Saving for Customers

Estimates are received much faster, and with the video making it fast and easy for the customer to say ‘yes’, streamlining the communication from customer to technician

Parts Integration – (select DMS sytems)

Integrated live parts inventory, with pricing, quantity on-hand, and bin/shelf location.

DMS Write-Back – (select DMS sytems)

Automatically adds approved ASR lines to the DMS RO. Eliminates duplicate entry and saves time.

Digital Multi-Point Inspection (MPI) Solutions Includes:

Automated Express Lane Multi-Point Inspection

Express Technician’s video and upsells auto-sent to the customer, and approvals auto-sent

Integrated MPI & Estimating Tool

Streamlines workflows with Op Code integration, parts pricing, and pre-built menu items.

Multi-Platform

Quik is accessible on both desktop and mobile for maximum convenience.

Direct Communication

Jobs with pre-built menu pricing instantly reach the customer's cell phone, bypassing intermediate steps.

A video screenshot showing the engine of an Audi

Quik video results in

$165+

Increase in RO Value

As the first to introduce video into the service department in 2016, Quik is the industry's leading video solution, boasting the highest video utilization out of all service lane platforms (reported by OEM). How do we have the highest Video utilization? Because we have fine-tuned our software and training method over time, ensuring your team will fully benefit from Quik's Video feature. Experience the advantages of pioneering innovation with Quik.

Benefits of Quik Video:

$165+ Increase in RO value when a Video is attached

Boost customer confidence and trust, watch your revenue, google reviews and CSI grow

Quik has a proven training method to increase technician utilization.

Quik’s Video Features Include:

Mobile Technician App (IOS and Android)

Unlimited HD video filming with pause, and flashlight features

Unlimited users and multiple videos per RO

Super-fast upload speed

"We first launched Affirm Flex-Pay Solution with Quik on January 6th, 2022. The total loan volume is $249,167.33 / 94% approval rate / $1,492 avg RO value, we made a quarter of million dollars."

Todd Ellis

Service manager

—

Emich Volkswagen Denver

Enhance and speed-up your customer transactions with Quik's integrated online payment solution. With flex-pay and pre-qualification offers, Quik gives your customers the ability to purchase more work now and pay later.

Quik’s Online Bill Pay & Flex-Pay Features Include:

Payment Link Automatically Sent to Customer

Customer receives a payment link, right on their phone, enabling them to easy pay prior to vehicle pick-up, saving time, and fostering happier, more satisfied customers.

Flex-Pay, with Optional Pre-Qualification

By partnering with Affirm and Sunbit, we elevate the repair order value, making larger purchases more manageable for customers.

Higher Customer Satisfaction

Minimizing customer wait times and maximizing satisfaction by enabling customers to pay their invoice and schedule vehicle pick-up via text message

A technician with a laptop looking at the Quik Dashboard

Keep a pulse on your business metrics with Quik’s intuitive Dashboard, offering a comprehensive overview of all your Repair Orders (ROs) on a single screen. Gain insight into your operations with Quik’s Performance Reporting, delivering crucial insights through online and emailed reports. Empower your decision-making process with data at your fingertips. Easily see critical details, including hours, lines, and dollar amounts by Advisor and Technician, along with closing percentages, totals, and per Repair Order (RO) breakdowns.

Quik’s Reporting Feature Include:

Single-Screen Dashboard

See all of your Repair Orders (ROs) in one place, with real-time tracking of status and elapsed time, staying on top of your ROs has never been easier.

Performance Reporting – by Advisor and Technician

Enhance your decision-making with holistic reporting capabilities.

Enterprise Rollup

Reporting available online, as well as emailed daily and weekly.

A technician viewing Quik Vehicle Health check information on a tablet

Mobile Service, right at your Customer’s Door

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With Quik's Mobile App, your technicians can conduct comprehensive vehicle MPIs and create videos of needed repairs – at any location that has wifi. The video and MPI are instantly delivered to customers' phones for approvals. This ensures a seamless customer experience, whether they're at the repair shop or in the comfort of their own home.

Mobile App

The Quik Mobile App enables technicians to complete videos, MPIs, and estimates anywhere, including at customer locations.

Multi-device

Supports IOS and Android devices, enabling your team to utilize devices they probably already have.

Launch Mobile Service

Mobile service is expanding across repair shops, and Quik let’s you take advantage of this growing opportunity.

Are you ready to experience the Quik Difference?

Request a demo below or call us at (617) 221 5502 to speak with a Quik team member.

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Get the Quik Advantage: Streamline Operations and Boost Profit

The QuikTime MPI Advantage: Customer Approval in 6 Minutes

On Average, Service Centers See $165 Increase per RO – When a Video is Attached

Quik Pay Streamlines Check-Out and Boost Profits with Flex-Pay Solutions

Feel the Pulse from Anywhere, With Quik’s Dashboard and Reporting

Mobile Service, right at your Customer’s Door

Are you ready to experience the Quik Difference?